Wednesday, January 30, 2008

Press 2 for international abductions . . . .

Seriously. That's an actual option on the auto-attendant when you call the U.S. Department of State. I'm not even sure what option 1 is - hopefully something even more serious than being abducted in a foreign country.

But let's think about this for a minute. First, I'm assuming that if I'm personally abducted overseas, I'm not going to be able to call the State Department on a U.S. 800-number. So presumably the people who need to press 2 are friends or family. Your loved one is traveling abroad and OMG - is kidnapped by who knows who. You think - at some point in the nightmare you're experiencing following whatever means of communication that has delivered the news that your loved one is now starring in their own version of Proof of Life - I need to call the State Department. You look up the number. You dial.

Do you really want to get the auto-attendant? And I have to wonder: what happens when you do press 2?

(Side note: apparently, further down the list, is an option for International Adoptions as well. The State Department covering all its bases.)

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